Plan of Study – Fundamentals of Quality and Operations Leadership

Note: A Semester Hour (s.h.) is a unit of academic credit representing an hour of class (such as lecture class) or three hours of laboratory work each week for an academic semester. Most courses are two, three or four semester hours.

Fundamentals of Quality and Operations Leadership: Cert Comp

Fundamentals of Quality and Operations Leadership: Certificate of Completion

Certificate Courses (Minimum of 9 semester hours required.)

MGT 3210 Operations Management (3 s.h.)

A study of the organizational operations responsible for products, services, tasks, and processes. Manufacturing and service operations are studied as linked, cross-functional, integrated, aimed at customer requirements, and designed to minimize waste. Prerequisites: MGT 2360, MTH 2350, and QS 2500.

QOM 3560 Teaming (3 s.h.)

To study the concepts and practice the skills for functioning and leading as family teams, cross-functional teams, task forces, and ad hoc teams for continuous improvement. Focus on goals, roles, communication, problem solving, decision making, planning, conflict management, innovation, and facilitating meetings.

QOM 3630 Materials and Purchasing Management (3 s.h.)

Relationship and coordination of purchasing to other business functions. Includes qualitative and quantitative procedures for determining need, selection of sources, and storage of materials. Prerequisite: MGT 2360, MTH 2350, or QS 2500.